Privacy Policy for Victory Debt Solutions (VDS)
1. Introduction
Welcome to Victory Debt Solutions (“VDS”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://victorydebtsolutions.com (“Website”) and any associated third-party and affiliate marketing websites (“Affiliate Sites”).
2. Information We Collect
We may collect various types of information to provide and improve our services to you. This includes:
2.1 Personal Information
- Contact Details: Name, email address, phone number, and physical address.
- Financial Information: Bank account details, credit card numbers, and other financial details required for our debt solution services.
- Communication Records: Any communication between you and VDS, including emails, phone calls, and messages.
2.2 Non-Personal Information
- Browsing Data: IP address, browser type, pages visited, time spent on the site, and other analytical data.
- Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies to enhance user experience and track performance.
3. How We Use Your Information
VDS uses your information for the following purposes:
Service Delivery: To provide, maintain, and improve our debt solution services. This includes using your personal information to identify and match you with relevant debt relief programs or financial services.
Fulfilling Requests: To fulfill the specific requests you made when you opted in to our services. This may include searching for and providing information on relevant goods and services that meet your needs.
Communication: To communicate with you regarding our services, updates, and marketing promotions. We may use your information to send you emails, newsletters, and other promotional materials that you have agreed to receive.
Marketing and Advertising: To tailor our marketing efforts and provide you with personalized offers based on your preferences and behavior on our website.
Robocalls, Emails, and Text Messages: To contact you via automated calls, emails, and text messages as part of our service delivery and marketing efforts. By providing your phone number and email, you consent to receiving such communications, including those made using automated technology.
Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements. This includes using your data to comply with regulatory requirements and responding to legal inquiries.
Affiliate Marketing: To share relevant offers from our affiliate partners that may be of interest to you. Your information may be used to match you with third-party services or products that align with your interests.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
4.1 Service Providers
We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
4.2 Affiliates and Partners
We may share your information with our affiliates and marketing partners for promotional and marketing purposes. This includes sharing information with affiliate marketing websites to provide you with offers that may interest you.
4.3 Legal Obligations
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Notice of Right to Opt-Out
You have the right to opt-out of certain data collection, sharing, and marketing activities. This includes:
5.1 Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
5.2 Opt-Out of Affiliate Marketing
You may opt-out of sharing your information with third-party affiliate marketing websites by contacting us at the email or phone number provided below. Please note that opting out may limit your access to certain offers and promotions.
5.3 Opt-Out of Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Website and limit the functionality of certain features.
6. State-Specific Privacy Rights
6.1 Vermont Residents
VDS will not share your personal information with non-affiliated third parties unless required by law or you provide express consent. For Vermont residents, we will not disclose your credit information to non-affiliated third parties for marketing purposes without your explicit consent.
6.2 California Residents (California Consumer Privacy Act – CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to:
- Access Your Information: Request details about the categories and specific pieces of personal information we have collected about you.
- Request Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Sale: Opt-out of the sale of your personal information. We do not sell your personal information; however, if this changes, we will notify you and provide the option to opt-out.
- Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us using the contact information provided below.
6.3 Nevada Residents (Nevada Privacy Law)
Under Nevada law, residents may opt-out of the sale of certain personal information. While VDS does not currently sell personal information, Nevada residents have the right to submit a verified request instructing us not to sell any personal information we collect. To exercise this right, please contact us using the contact information provided below.
7. International Users
7.1 Users Outside the United States
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and privacy laws in the United States may not be as comprehensive as those in your country. By using our Website, you consent to your information being transferred to our facilities and to the third parties with whom we share it, as described in this Privacy Policy.
For residents of the European Union (EU) and the United Kingdom (UK), we comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This means you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain conditions.
- Restriction: Request restriction of processing of your personal data.
- Objection: Object to the processing of your personal data.
- Data Portability: Request transfer of your personal data to another service provider.
To exercise any of these rights, please contact us using the contact information provided below.
8. Robocalls, Emails, and Text Messages
By providing your contact information, including your phone number and email address, you consent to receive communications from VDS, including robocalls, emails, and text messages. These communications may be for service-related purposes or for marketing and promotional purposes, and they may be made using automated technology. You may opt out of these communications at any time by following the opt-out instructions provided in the communication or by contacting us directly.
9. Telephone Consumer Protection Act (TCPA)
The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, including robocalls, and the use of automated dialing systems, prerecorded voice messages, SMS text messages, and fax machines. By providing your phone number and opting in to receive communications from VDS, you agree to receive such communications as permitted by the TCPA. If you wish to withdraw your consent, you may do so at any time by contacting us or following the opt-out instructions in our communications.
10. Third-Party and Affiliate Websites
Our Website may contain links to third-party websites, including affiliate marketing websites. Please be aware that we do not control the privacy practices of these websites. We encourage you to review the privacy policies of each site you visit.
11. Security of Your Information
We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee absolute security.
12. Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information, subject to certain conditions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website with a new effective date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or your rights to opt-out, please contact us at:
Victory Debt Solutions (VDS)
Email: support@victorydebtsolutions.com
Phone: (844) 646-0295